Common problems we attend to
- Oven will not light
- Oven switches off after ignition
- Food cooks unevenly
- Temperature is too high or too low
- Door, seal or hinge problems
- Thermostat and safety-device faults
Brands commonly serviced
Defy, Bosch, Elba, Smeg, Totai and Siemens and other gas appliance brands, subject to model, spare-part availability and condition.
What to send when booking
Send a clear photo of the appliance, model label and the affected burner, controller or display. Include your suburb and a short description of what happens when you try to operate it.
Frequently asked questions
Do you cover my Gauteng suburb?
Bookings are accepted across the listed Johannesburg, Pretoria, Sandton, Midrand, Centurion, Randburg, Roodepoort, Kempton Park, East Rand, Soweto, Fourways and Bryanston service areas.
Should I keep using the appliance before the visit?
Do not use it when you smell gas, see abnormal flame or believe a safety device is failing. Isolate the supply only when you can do so safely.
Can you quote before attending?
Photos, model information and a clear fault description can help with an initial assessment. A final repair quotation may require on-site diagnosis.